Four specific weeks
Four organizations, four Mondays
A school district, a plant, a hospital and a county. The same week told four times: what the person deciding is holding, what physically changes on the Monday, the moment this earns its keep, and what can be observed afterwards — including what cannot.
This has not happened at any organization yet. We have no customers, no outcome data, and we are not going to invent you a percentage. Two content packs exist today, both for schools, and neither can publish: the Spanish is missing and so is the clinician who signs it. What follows is what the product does for each kind of organization and what you will be able to observe — every piece is marked Built, In build or Planned on the features page, under the same name.
School district · assistant superintendent for student services
The week before the board meeting
Before anything is installed
It is the week before the board meeting. She has an agenda item: what the district is doing for these kids. She is holding three things — the counselor’s appointment log, the attendance report, and what three principals told her on the phone. All three measure the same thing: the students who already came in on their own. About the ones who did not, she has not got a single line, and those are exactly the ones she loses sleep over.
What physically changes
A poster goes up in every bathroom, in the library, and inside the bus. The code opens the district, the campus and the audience: there is no per-poster identifier, and site level is as fine as it gets. Nobody logs in and nobody leaves a name. One girl taps the topic about being the one who translates for everyone at home, and leaves with a sentence written to be sent to a teacher without changing a word. Another taps the topic about this not being discussed at home, reads the honest answer to what she believes will happen if she opens her mouth, and closes the page. Both count as one tap on their topic, and neither leaves any trace of who it was.
64 %of the term’s taps happened in Spanish
Taps by site
Illustrative figures, from an invented organization. Not any customer’s numbers.
The moment it earns its keep
At the close of the whole months, the language split. She had assumed her students read in English, because they speak English at school. If most of the taps turn out to have happened in Spanish, that does not come from anywhere else she has — not the log, not the survey, not the principals. And it changes decisions already on her desk: who she hires this year, which language the letter home is printed in, and what hour the counselor’s office stays open.
What the system will be able to report
What the system will be able to report to her: which topics weigh most at each campus, how they move from one whole month to the next, what share of that happened in Spanish, and how many sites have verified poster placement. What we will not promise: any outcome. We have no customers, no figures, and one we invented would be charged to her at the board meeting, not to us.
Plant or packing shed · HR manager
Nine gone from the night shift
Before anything is installed
Six hundred people across three shifts. Nine left the night shift in a month and all nine exit interviews say the same thing: personal reasons. The employee-assistance report says two calls this quarter, and the vendor says that is typical. Nobody there has a company email address. Half of them never opened the benefits packet. Nobody is going to dial a toll-free number in front of their supervisor.
What physically changes
Posters in the break room, the locker room and the portable bathroom by the loading dock. A badge card with the code alongside the pay stub. It opens in the browser of a five-year-old phone on one bar of signal: no download, no app store, no company email to give. The person taps what is going on in plain language — never a clinical form and never a 1-to-10 scale — and leaves with a sentence they can send as it is, or one for arranging Thursday off without having to explain what for.
2sites compared, whole month against whole month
Taps by site
1 site withheld — it rested on fewer than 10 taps
Illustrative figures, from an invented organization. Not any customer’s numbers.
The moment it earns its keep
At the close of the quarter — three whole months — plant against plant. The two sites do the same work for the same pay with the same turnover on paper, and they do not read the same. She did not learn it from a supervisor, and the supervisor is, often, the part nobody says out loud. She decides from it where the safety lead goes first, and which supervisor meeting happens this month and which can wait.
What the system will be able to report
What the system will be able to report to her: topics by site, how they move from one whole month to the next, the language split, and how many sites have verified placement. And three things she will not be able to see, better said now than after signing. The shift: a site broken out by hour is refused, because on a shift of six people “one tap at three in the morning” is not a statistic, it is a person. The week and the day: the reporting level is the whole month and finer breakdowns are refused, not missing. And nobody below the floor: a figure resting on fewer than ten taps is not returned, and she will read “withheld” where she hoped for a number. If she needs the night shift separated, it is registered as its own site and counted on its own — the floor does not change. The floor is a single value for the whole organization.
Hospital or health system · employee wellbeing lead
The comment box came back empty
Before anything is installed
The annual survey came back. The open-comment box — the anonymous one — came back empty, and she knows that means the opposite of what it says: in a unit of six, two written lines identify whoever wrote them, and everyone on the floor knows it. She has a peer-support program with a sign-up sheet, and the sheet has been blank for months. The reason is not that people are fine. The reason is that a nurse believes — and is not entirely wrong — that asking for help can reach her license.
What physically changes
Badge cards with the code, and posters in the med room and the locker room, where a person can read without being seen reading. No free text is collected on the anonymous side. Ever. There is nowhere to write the sentence that would identify her, and that is exactly what makes the rest tappable.
3whole months compared, one against the next
Taps by site
1 site withheld — it rested on fewer than 10 taps
Illustrative figures, from an invented organization. Not any customer’s numbers.
The moment it earns its keep
At the close of the whole months there is a figure where there used to be an empty box. It does not tell her who, or which unit — a figure resting on fewer than ten taps is not returned — but it tells her which topics her sites are carrying and in which language, which is more than the survey gave her in three years. And it answers the question her chief medical officer will ask in the second meeting: no, this cannot reach anyone’s license, because the system does not hold anyone. No account, no session, no IP, and the event tables have no primary key at all.
What the system will be able to report
What the system will be able to report to her: topics by site and by audience, how they move from one whole month to the next, the language split, and how many sites have verified placement. What she will never see: crisis taps. Those are recorded nowhere — not anonymously, not aggregated, not counted — and that is the trade: a number of hers is worth less than one nurse’s belief that tapping it was safe. And no promised outcome: we have no customers, and we are not going to invent a figure for a reader who can read figures.
City or county · HR director
The commissioner asked for the numbers
Before anything is installed
Nine hundred employees spread across the county courthouse, the road-and-bridge yard, the jail, the health department and emergency dispatch. A commissioner asked her for “the numbers” on employee support. What she has is a call count the vendor calls typical, and a grievance on her desk. At the meeting with the employees’ association the first question will be who sees this, and the answer she has today is a policy, not a mechanism.
What physically changes
Every building and every yard is registered as its own site, and each one carries its poster. The county adds its own local crisis resources on top of 988 and Crisis Text Line: additions only, never removals — those two cannot be deleted or hidden, including by us; the data type cannot even express taking them away. Specified: the county names the person who receives a contact request, and that person is the only one who sees it — not the employee’s supervisor, not HR, not county leadership, and not us beyond operational necessity. The path that delivers it is planned and not built, which is why the pilot is not open yet.
11sites with verified poster placement
Taps by site
2 sites withheld — each under 10 taps
Illustrative figures, from an invented organization. Not any customer’s numbers.
The moment it earns its keep
The moment is not a figure. It is the meeting where her counsel asks what happens if somebody requests the underlying data, and the answer is not a promise that we would refuse: there is no raw query interface, no export and no admin mode, so the only thing anyone can obtain is an already-suppressed aggregate. And what sits underneath are six-field rows: no account, no session, no IP, no primary key. There is no individual inside one to hand over. Put it to your counsel in exactly those words; it is a different conversation from the one you have had with every other vendor.
What the system will be able to report
What the system will be able to report to her: topics by site — emergency dispatch does not read like road and bridge — how they move from one whole month to the next, the language split, and the awareness numbers that are honestly countable: sites with verified poster placement, supervisors briefed, new hires oriented, badge cards distributed. And the thing somebody will ask her for that does not exist: a list of who completed it. We do not build that at any price, and the reason is in the limits section.
Ask us what it cannot do
Tell us your organization type and how many sites. We send back the structure, the legal documents, and the list of what is not built yet, marked row by row. That last part is the one no vendor sends you.
The single-site pilot is not open yet: the path that delivers a request to a named human is planned and not built.